Developing a social media program is like building a house: You will need experts that understand the tools as well as leaders that craft it and interns can be a very important part of that team. With many companies dabbling in social technologies, it is easy to assume that social media is the domain of the young. While we talked to our customers, we are also hearing of more companies handing over their social media strategy to interns and in my opinion, I think that’s a bad idea. Using low cost interns can help get the program up to speed in house, but relying on them for strategic corporate communications is nd to be risky.

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