Archive for the ‘General’ Category

In PR you have to think beyond yourself and your brand.

So many business owners are slow to explore the amplifying power of Public Relations can have on their brands. And when they are ready to start, most naturally want their products/services or themselves featured in the media. But soon the story angles run out and they are left wondering how else can they get coverage.

First, you need to understand that PR is not just about yourself or your brand. It’s also about what your brand stands for. Being actively engaged in your community, supporting a cause or lobbying for community improvements gives new dimension to your brand that people will come to love.

Here is a great example from L’Oreal, the hair care brand, that even SME’s can learn from.

L’Oreal supported the fight against Aids while keeping its activities within the hair industry. Read the article as appeared in Straits Times, 1st Dec 2011.

Marketing, Public Relations, Advertising, Branding…what’s the difference anyway?

Let’s face it, as a business owner or line manager, you are probably very knowledgeable about the technical aspects. But when it comes to marketing your brand, you tend to be a little confused with the different marketing disciplines and all the jargons. I have met business owners who think they are doing branding when all they are doing is advertising. And there are people who think attending networking sessions is doing PR. Oh dear…

Knowing the difference between them will help you identify what kind of marketing activity you are really undertaking.

Here’s a quick explanation of the commonly misunderstood marketing disciplines:

Marketing: All the effort you undertake to ensure that consumers are aware of your brand, product and services.

Branding: What you do to build a powerful and positive perception around your brand. What is that one idea or concept that comes to your mind when your customer thinks about your brand, product, service or even yourself? Note, this does not necessarily involve selling.

Advertising: What you do to directly increase sales. A lot of times this means having an irresistible offer for your customer. In a cluttered and noisy marketplace, you will need to repeat the message many times before your customer takes notice of you.

Public Relations: All the activities undertaken to build a powerful and positive perception around your brand. PR builds on the foundation laid out by your branding exercises. Much of PR involves getting positive media coverage. Even in a multi-multi media environment of today, getting a feature in the newspapers, magazines, TV and radio is still very much valued. It is one of the best third-party endorsements your brand can get.

PR is also building connection with the community and engaging your consumers.

Why should you care about PR of your business?

Consumers prefer to do business with brands that they hold in high regard.

It takes years to build a strong reputation but only minutes to destroy it.

When things go wrong, and your brand gets a beating from the community, it is PR that gets into action to save your reputation. We all know that it is always easier to forgive someone who has a good reputation than someone with none. Same goes for your business.

Find out more, you can click on the links below

(cut and paste the url on your browser if the links don’t work)

The difference between advertising and PR: http://advertising.about.com/od/careersource/a/10advpr.htm

How to write a marketing plan: http://sbinfocanada.about.com/cs/businessplans/a/bizplanmarkplan.htm

Botak Jones did it again

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I was invited to Botak Jones‘ new lunch set menu food tasting session last Saturday (12 Dec 09). Didn’t know what to expect, so I went with an open mind. And boy, I was pleased, which inspired this post.

How does a Western food outlet situated at coffee shops get so much buzz when all other similar ones just wither away? The answer is easy when you know how Botak Jones does it. (more…)

Warning! Social Media Challenges Ahead

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A recent survey by Proofpoint revealed that 8% of organizations in the US have fired their employees for their use of social media. One of the reasons for the firing was the sharing of sensitive information across multiple social networks. While the statistics isn’t surprising, it highlighted the upcoming challenges nearly every organization have to face in terms of people, technology and processes as social media fuel the ever changing landscape. Here are some of the challenges we believe businesses must start preparing for right now. If your competitors have not, you better be.

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‘Something is Missing in Your Marketing’ FREE Workshop

Business owners know that no product or service can sell without marketing.

But many focus too much of their marketing efforts on the product/service and forget that they need to also market their credibility and build relationship with their customers.

Today, customers choose to do business with a brand not just because of quality of the product/service. They want brands and businesses to relate to them. They want to deal with brands that are authentic.

But as business owners, how can your brand be the one that customers like to deal with?

In this talk, you will learn:

  • How you can incorporate elements of Public Relations and social media into your marketing plan to build your visibility and credibility for your brand.
  • How to gain an edge over your competitors because your brand is able to engage the customers better.

This workshop will benefit:

  • Business owners
  • Consultants

Feel free to contact Rod @ 9154 1451 if you have any queries. To attend this FREE workshop, please confirm your registration through the form below.

Looking forward to seeing you there!

PR Books You Should Read For The Next Quarter

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KinetiqBuzz have compiled a list of interesting PR books that we believe will rock the final quarter of 2009. From the traditional PR books to the new age ‘PR 2.0′, these books will surely bring all you need to know about public relations in the wired, rapid changing environment.

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The worst MRT ad for 2009…

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Someone at IAS Portfolio must be drunk when they approved this advertisement that can be seen in most MRT stations in Singapore.

When I first laid eyes on it, I thought, Nice layout, but for a book or flyer not for a billboard. You don’t have to be a marketing genius to know that hardly anyone will be so captivated by the artwork that he will stop read all the words plunked into one big paragraph and then smile and continue on his way into/out of the MRT station.

Seriously! (more…)

Study: Narrative Words Does Better Than Shocking Ads

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I have just discovered an  instructive lesson for marketers that comes from this study in Psychological Science (via Neuronarrative).

In the study, they found that showing a live example and getting people to relate to it doesn’t have much success when it comes to getting them to do something. Instead, providing someone with a narrative that they can follow, read and mentally envisage works better.

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Being Too Unique Can Kill You

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You have heard it before: If you want to stand out, you have to do something unique. True, but not always.

I came across this article in RainToday.com talking about how trying too hard to be unique in business and marketing can sometimes be a silly thing. Here are the salient points:

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AWARE t-shirt : an accidental PR coup for designer

If you are a Singaporean, you probably would have been following the Aware saga (unless you are a totally apathetic citizen). On 4th & 6th May, we had the story of a designer who came up with quirky slogan t-shirts taken from memorable and mostly infamous quotes from the AWARE EOGM. Vicki Lew, design director at Bionic Creative, was featured in almost all the major newspaper and radio and TV news. So how did all that happen?

Here is the story.

On Sat, 2nd May, at around midnight (the night after the results of the no confidence vote against the ex ‘new committee’) I was checking out my Facebook posting my elation at the results and reading what my friends are saying about it. And there was Vicki’s post on her Aware t-shirt.

Now, I have always known Vicki to be a damn good designer. But I was pleasantly surprised at what she had done! Who would have thought of such a clever idea of making commemorative t-shirts from the most memorable quotes? And very nicely done too.

So I started chatting with Vicki who happen to be online also and found out that she was doing it as a means to raise money for AWARE. Wow! I immediately saw this as hot news, and told her that the media must be notified. Poor Vicki had been cracking her head to get publicity for her design work for some time. Ironically she didn’t seem to realise she actually just created the perfect PR opportunity!

So I had to do what a real friend must do. I jumped into action, got her to give me all the necessary info and in 15 minutes wrote a press release (see below) and then had it sent off to my media contacts. It was already past 1 am by then.

Monday came and her phone began to ring off the hook from all these interested media. Walah! You go girl, Vic!

At the time of this post she was already featured in Channel News Asia, 938Live radio, My Paper, The New Paper, Straits Times Online. Her design will be featured in 8 Days. Her t-shirt featured and her design firm name mentioned. Good Stuff!!

Lessons we can all learn:

Sometimes you don’t have to try so hard to get publicity. Do what you do best and the opportunity might just come to you…but of course having a friend who does PR would help :)

So if you want to be my friend, add me on Facebook. Click here. Or you can search for me: Dean Shams

Here’s the press release.

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